Shipping Policy

Shipping Policy

All orders are typically PROCESSED within 1-2 business days before they are confirmed for shipment – excluding weekends and holidays.

. After your order has been processed, you will receive an email confirmation with the shipping tracking number when your order has been shipped. This will be sent to the email that you have provided during the purchasing process.

 

*PLEASE NOTE – if your order was refunded to you before it was shipped, this means that you may not have passed our fraud analysis or the details you gave us may have been incorrect. To fix this, simply Contact Us at support@raptv.com

and we will help you resolve this issue*

All orders are shipped out via E-Packet. Here are the shipping times that you as a customer and we as a company adhere to:

  • DOMESTIC: On average delivery times range between 2 - 5 BUSINESS DAYS for order arrival.
  • INTERNATIONAL: On average delivery times range between 1 – 2 BUSINESS weeks for order arrival.

The shipping times do NOT include order processing time.

After your order is fulling processed and shipped, you will receive an email with your tracking number. You may use this tracking number to find out exactly where your order is.

Orders may not be refunded during the shipping process. 

To speak to a representative regarding your order, please visit our send an email to support@raptv.com

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